7u771 Privacy Policy: How We Handle Your Information
7u771 collects only what it needs to run your account, process payments through routes like bKash and Bank Transfer, and keep your session secure across devices. What we collect, why we collect it, and how long we keep it — this page covers all of it plainly, so you know exactly where your data goes.
Account data protection
bKash and Bank Transfer context
Cookie and session controls
Your right to review records
POLICY POSTURE
What We Collect and Why We Collect It
When you open an account with us, we collect the registration details you enter — name, contact information and your chosen login credentials. When you add funds through bKash or Bank Transfer, our payment processing layer records the transaction reference, amount and timestamp tied to your account wallet; we do not store your full bKash PIN or bank credentials on our servers. We also collect device and session data — browser type, screen resolution and the pages you visited — to keep the mobile experience consistent across sessions. This data helps us load your lobby state correctly when you return on a different device. We may collect your IP address to determine broad regional eligibility, because access to certain features depends on local law and eligible regions in Bangladesh. We do not sell your personal data to third-party advertisers. Where third-party studios such as CQ9, Joker, JDB and PlayStar deliver game content inside the lobby, those providers operate under their own data agreements for game-session telemetry only — they do not receive your payment or identity records from us.
bKash transaction reference
Bank Transfer record
Account wallet history
Device session token
Regional eligibility check
POLICY COVERAGE SCOPE
Where This Policy Applies and What It Covers
This policy applies to everything that happens under your 7u771 account — from the moment you register to the last transaction in your wallet history. Some areas sit inside its scope fully; others are governed jointly or by a third party. The table below shows the boundary clearly so you are not left guessing about who holds which data.
Account Access
Your login credentials, session tokens and device history are fully within scope. We control how this data is stored, how long it is retained and when it is deleted on your request.
Payment Transactions
Transaction references for bKash and Bank Transfer deposits sit within scope for the record we hold. The payment network itself — bKash's own platform — operates under its own privacy terms once a transfer leaves our wallet.
Site Content and Game Sessions
Pages, lobby navigation and account-area content are within scope. Game-session telemetry generated inside a CQ9, Joker, JDB or PlayStar title is governed by that studio's data agreement, not exclusively by ours.
Third-Party Services
Any external link you follow from our site — a support tool, a verification partner or an external page — falls outside this policy the moment you leave our domain. We recommend reading those parties' own terms.
YOUR ACCOUNT RIGHTS
Practical Steps Available to You Under This Policy
You have real, actionable choices over the data we hold. Reviewing your account records is straightforward: sign in, open the account area and check the transaction and session history visible there — that is the live view of what we hold linked to your profile. If any detail is wrong — a contact number, an email address, a payment method label — you can update it directly from the account settings fields shown on screen. For anything that is not editable in the interface, reach our support team through the contact route listed on this page and we will make the correction on your behalf. If you want to understand what personal data we hold beyond what the account panel displays, you can submit a written request through our support channel. We will respond with a summary of the relevant records. Closure requests — where you want your account and associated data removed — follow the same route: contact support, state your request clearly, and our team will walk you through the steps required under this policy and applicable local rules.
Review Your Records
Sign in and open the account history panel to see transaction references, session timestamps and the contact details currently on file.
Correct Account Details
Edit your contact information directly in account settings. For fields that are locked, contact support with the correction and we will update the record.
Request a Data Summary
Submit a written request via our published support route. We will return a summary of the personal data linked to your account.
Ask for Account Closure
Contact support to start the closure process. We will confirm what data is removed, what is retained for legal compliance, and the steps you need to complete.
REACH OUR TEAM
How to Contact Us About This Policy
If you have a question about how your data is handled — or want to take any of the steps described in the rights section above — the routes below are the ones published on this site. We do not invent operating hours or response commitments we cannot keep; use the channel that suits your device and query type, and our team will pick it up.
Live Chat
Open the chat widget from any page on 7u771. This is the fastest route for account-level questions about your data or a correction request.
Email Support
Send your data or privacy question to the support email address listed in your account panel. Include your registered contact detail so we can locate the right record.
Help Centre
The Help Centre on 7u771 carries published policy articles and step-by-step account guides. Check there first — your question may already have a written answer.
DATA HANDLING DETAIL
How We Protect and Manage the Data We Hold
We keep your account data only for as long as it is needed — either to run your active account or to meet the record-keeping obligations that apply under local and regional rules. Once the retention period ends, data is deleted or anonymised. Cookies on 7u771 are used for session continuity: they remember your login state and lobby position so you do not have to restart every time you switch from mobile browser to desktop. You can manage or clear cookies through your browser settings; doing so may require you to log in again. For payment-related records tied to bKash or Bank Transfer transactions, we keep the minimum reference data needed for dispute resolution and transaction history — not full payment credentials. If you want to know the specific retention period that applies to your account type, contact us through any published support route.
Cookie Management
Session cookies keep your lobby state and login active across visits. Manage or clear them in your browser settings at any time; your account data on our side is unaffected by that choice.
Account Security
Access to your account record is protected by your login credentials. If you suspect unauthorised access, update your password immediately from account settings and contact support.
Data Retention
We retain personal data only as long as your account is active or as required by applicable rules. Transaction references for bKash and Bank Transfer are kept for dispute and audit purposes.
Policy Changes
When this policy is updated, we post the revised version at 7u771/privacy-policy/. Continuing to use your account after a change is posted means you have seen the updated terms.
POLICY QUESTIONS ANSWERED
Common Questions About Your Privacy at 7u771
These are the questions we hear most often about how your data is handled. If your question is not listed here, reach us through live chat or the support email shown in your account panel.
What personal data does 7u771 collect when I register?
We collect your name, contact details and login credentials at registration. Once you make a deposit via bKash or Bank Transfer, a transaction reference and wallet record are added to your account. We do not collect payment credentials like your full bKash PIN.
Does 7u771 share my data with third parties?
We do not sell your data to advertisers. Game studios like CQ9, Joker, JDB and PlayStar receive only the session data needed to run their titles inside the lobby. Payment networks like bKash handle their portion of a transaction under their own privacy terms.
How do I correct wrong information on my account?
Open account settings while signed in and update the editable fields directly. For locked fields — such as a registered phone number — contact support via live chat or email with the correct detail and we will update the record for you.
Can I ask 7u771 to delete my account and data?
Yes. Submit a closure and deletion request through our support channel. We will confirm what is removed immediately, what is retained for legal compliance under local rules, and the steps needed to complete the process.
How are cookies used on 7u771?
Cookies maintain your login session and remember your lobby position across visits. They are not used for third-party advertising. You can clear or block them in your browser, though this may mean you need to log in again on your next visit.
Does access to certain features depend on where I am located?
Yes. Eligibility for specific account features and content depends on local law and the eligible regions we serve. Your IP address helps us apply the correct regional settings. For detailed eligibility questions, contact our support team directly.